⚠️ Important notice about service restoration
Dear Customers! 👋
We would like to share some important information with you. Recently, our service was targeted by a cyberattack that disrupted part of our operations. Our core infrastructure remained secure; however, the attack affected third-party virtualization software, resulting in the deletion of virtual machines.
It is important to note that your personal data, including credit card information, email addresses, and other sensitive details, were not compromised. 🔒
We have taken swift action to strengthen security measures and prevent similar incidents in the future. The good news is that dedicated servers were not affected and continued to operate as usual. ✅
Currently, the virtual machines displayed in your account are for informational and support purposes only – no charges are being applied. 💡
If you need to create new virtual machines, simply contact our support team – we are ready to assist you in restoring your services! 🛠
We understand that this situation may have caused inconvenience, and we would like to compensate for the downtime as well as offer bonuses as a token of our appreciation for your patience and trust. ❤️ More details about the compensation can be obtained from our support team.
Thank you for staying with us! 🤝 We sincerely apologize for the incident.